I just finished assembling my brand new Ender 3 V2. After double checking everything, I started to move on to the bed leveling phase. When I turned the printer on for the first time, the start screen displayed as it is supposed to. However, I cannot get any of the start screen icons to be selected. Turning the knob does nothing. If I press the knob the screen changes to what would be the different print options, all I get on that screen is the word “Back” and nothing else.
I have made sure the voltage selector is set to 115v. I have disconnected the screen ribbon cable and plugged it back in. I have turned to printer off and on several times and the problem still exists except for one time. The 3rd or 4th time I turned the printer on, I did get a list of options after clicking on the print icon. After clicking on the “Back” icon, the start screen re-appeared and now I cannot select any option. Just for the record, non of the start screen icons are high lighted as you turn the knob.
Anyone know what my problem is?