Years ago, I started with an Elegoo Neptune 2, later an Ender 3 V2. Both died after a few power surges and their helpdesk was utterly useless. Lesson learned, I bought a battery to protect my printer from the surrounding farmers happily spraying water in their barns with the electricity mains inside (electricity provider told me that)
Then I bought a pre-assembled Prusa i3 mk3s+. To my big surprise, I had multiple issues a few weeks after it arrived. It was shipped back and their repair lasted briefly. Thanks to people on here, it printed better, never decent.
Then it went downhill fast again after about 80 prints. Their helpdesk even threatened that I would pay for all costs, despite the warranty and refused to help me at all, so it was not shipped back for repairs a second time. “If we find one scratch on the nozzle, you will pay for all costs”. They tightened the nozzle themselves when they repaired it …
I asked hub to replace the nozzle, as I can’t, being disabled, as that seemed the only option left. He did and that did the trick! That original nozzle must have been below standard! There was always an issue with the nozzle coming loose and they could have just replaced it, but didn’t. A new nozzle completely solved all the issues and it printed better than ever!
But, 3 months later, 20 days after the warranty expired, my thermistor en SuperPinda died, and both fans were obviously at the end of their life cycle sounding like a baby Spitfire.
Enough is enough. I bought a Bambu Lab A1. I am amazed of the amount of technology is behind it to make life easier. It’s not that we are at the stage of printing as easy as using an inktjet printer, but this is the best I have ever seen so far. And it prints fast, wow!!!
And the price tag in comparison with Prusa … Prusa really dropped the ball. And I can finally print miniatures in multiple colors. Bliss!