# Not Starting? **URL:** \ **Category:** 3d Printing / Slicers / Setup / Problems\ **Created:** [January 24, 2021, 2:54pm UTC](https://forum.makewithtech.com/t/not-starting/2943 "2021-01-24T14:54:03Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 2:54pm UTC](https://forum.makewithtech.com/t/not-starting/2943/1 "2021-01-24T14:54:03Z")
Many times when I select file to print and select file, nothing happens. I am pre heated and up to temps. I have: Ender 3 V2 w/BL Touch using Cura 4.8.0 ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 3:06pm UTC](https://forum.makewithtech.com/t/not-starting/2943/2 "2021-01-24T15:06:22Z")
Is Cura connected to the printer? 1 way to tell is to click on the Monitor tab & check to see that the Preheat settings are available. If they’re not shown, Cura is not connected. ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:09pm UTC](https://forum.makewithtech.com/t/not-starting/2943/3 "2021-01-24T15:09:20Z")
No, I’m using an SD card. It usually starts, but sometimes I have to start it multiple times. ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 3:14pm UTC](https://forum.makewithtech.com/t/not-starting/2943/4 "2021-01-24T15:14:43Z")
Ah, of course. I’m not familiar with the V2 specifically, so let me ask a question: do you press the screen or press the knob to start the print? ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:15pm UTC](https://forum.makewithtech.com/t/not-starting/2943/5 "2021-01-24T15:15:56Z")
I press the knob ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 3:19pm UTC](https://forum.makewithtech.com/t/not-starting/2943/6 "2021-01-24T15:19:39Z")
Ah, well then, you may have the same issue I sometimes have: a knob that doesn’t register every time. On my Ender 5 I’ve noticed that, sometimes, when I press the knob, it doesn’t register the click. I can tell the difference by the sound it makes. When it registers, the sound of the knob press is sharper… more of a click. When it doesn’t register, the sound is a bit duller, a bit more muffled. I find that, if I make sure to press directly straight down on the knob, it works much more reliably. It seems to be pressing from an angle that’s the issue. ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:24pm UTC](https://forum.makewithtech.com/t/not-starting/2943/7 "2021-01-24T15:24:11Z")
That make sense, it also happens when setting other settings. Ender5r you have been very helpful, so maybe you can help with another question. Keep in mind I am very new to all this and not very computer literate. I have been downloading things from “Thingiverse”. But for the last couple of days I get a “Something went wrong” screen. Any thoughts on this? Thanks ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 3:30pm UTC](https://forum.makewithtech.com/t/not-starting/2943/8 "2021-01-24T15:30:52Z")
Yes, the issue with the knob can occur any time you need to press it (i.e. use it as a button). I just downloaded a file from TV with no issue. Have you tried using a different browser? ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:32pm UTC](https://forum.makewithtech.com/t/not-starting/2943/9 "2021-01-24T15:32:32Z")
I use Google Chrome. What should I try/do? ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 3:34pm UTC](https://forum.makewithtech.com/t/not-starting/2943/10 "2021-01-24T15:34:14Z")
There are a number of options. If your using Windows, you can use Edge. Or you can use Firefox, or Brave, or Opera. Firefox might be a good 1st option. ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:36pm UTC](https://forum.makewithtech.com/t/not-starting/2943/11 "2021-01-24T15:36:51Z")
OK, thanks. I will try Firefox. I like the name! ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 3:50pm UTC](https://forum.makewithtech.com/t/not-starting/2943/12 "2021-01-24T15:50:25Z")
Same thing happened on Firefox? Says: “Something went wrong”! ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 24, 2021, 4:00pm UTC](https://forum.makewithtech.com/t/not-starting/2943/13 "2021-01-24T16:00:42Z")
OK, if you haven’t already, reboot your PC & try again. Also, are you out of disk space? What OS are you using? ---
**Author:** ![Heartland](https://avatars.discourse-cdn.com/v4/letter/h/8dc957/32.png) [@Heartland](https://forum.makewithtech.com/u/Heartland)\ **Post date:** [January 24, 2021, 6:16pm UTC](https://forum.makewithtech.com/t/not-starting/2943/14 "2021-01-24T18:16:37Z")
OK I got Thingiverse working again. I had to go thru Firefox. Still when I logged in it threw me out, “Something went wrong”. So I signed up with another email account and password. That is working so far. I’m using Windows 10 and I have 409GB out of 910GB on my hard drive. On my other problem: When I press the print knob it does change to the printing screen. I just started a print and it was 8 minutes from the time I hit the button until movement. I was pre heated to the temp. Could this be another Cura mismatch because I’m using the Cura Ender 3 Pro printer choice on my Ender 3V2? ---
**Author:** ![Ender5r](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@Ender5r](https://forum.makewithtech.com/u/Ender5r)\ **Post date:** [January 25, 2021, 2:50am UTC](https://forum.makewithtech.com/t/not-starting/2943/15 "2021-01-25T02:50:54Z")
hmmm, not sure about that 1.